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SMUD prepared for winter storms

by John Todd
4 years ago
in News
0
SMUD Photo Contest

SMUD is prepared for the expected winter storms that are forecasted to begin tonight and continue to next week.

SMUD has a full-service Contact Center ready to answer customer calls, while SMUD line repair crews, troubleshooters, and other field personnel are ready to restore power to customers should storm-related outages occur.

When storms knock out power, SMUD works around the clock to restore electric service as safely and as quickly as possible. SMUD can also bring in additional on-call crews if necessary.

Here are some tips our customers can use to prepare for the coming storm:

Preparing for a storm:

Prepare a simple emergency kit and store in an accessible place. Be sure to include:

  • Fully charged cell phone and/or laptop and battery banks
  • Flashlights
  • Battery operated clock
  • Extra batteries
  • Manual can opener
  • Supply of bottled water
  • A battery-operated radio for news reports

If the power goes out…

  • Check to see if the lights are out in neighboring homes — if so, it’s likely a larger outage.
  • Report the outage at SMUD.org/outages.
  • Call SMUD’s toll free outage line at 1-888-456-SMUD (7683).

If stormy weather knocks down a power line…

  • Stay away and call SMUD at 1-888-456-SMUD (7683) or 911 immediately.
  • Assume the line is “energized” and stay away and warn others to do the same.
  • Do not remove fallen tree limbs or other debris from power lines. Tree limbs and other objects can conduct electricity that can shock anyone coming in contact with them.

SMUD prioritizes where crews will be sent during a storm:

  • Public safety hazards (power lines down, poles down)
  • Hospitals and critical flood control pumps
  • Areas with large numbers of customers out of power
  • Scattered, smaller outages
John Todd

John Todd

Born and raised in Rio Linda, a graduate of Rio Linda High School, and a resident for most of the last 50 years. Co-Chair for the Rio Linda Elverta Neighborhood Association, announcer for Rio Linda Knights Football, Rio Linda Christmas Light Parade, and Rio Linda Little League Parade, Original keeper of the Archway Lights, and outspoken advocate for the Rio Linda Elverta community.

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